PowerCurve AIVA for Collections

Automate multiple customer conversations with our Artificially Intelligent Virtual Assistant

Customers demand the right level of engagement. They have come to expect a seamless interaction with technology, allowing them to access the products and services they desire, when they want and how they want.

Introducing Experian PowerCurve AIVA for Collections

PowerCurve® AIVA closes the communication gap with customers, providing businesses with the missing link between digitalisation and automation of the collector-debtor dialogue.

Through a 24/7 portal where customers can login and start a discussion with AIVA, they can quickly understand what their arrears are and take the necessary steps to manage their outstanding debt, all in real-time.

Multiple channels are supported and AIVA can simultaneously manage 1,000 customer conversations, providing a unique experience for each one in over 70 languages.

Have a quick chat with us to see how PowerCurve AIVA can benefit your business.

How PowerCurve AIVA can help

Standardised, consistent responses eliminating errors

Best in class AI technology and fast response times

Multi-lingual with over 70 languages supported

Decreases operating costs by automating hundreds of concurrent conversations

Real-time integration with PowerCurve Collections

Downloads

Product Sheet – Experian PowerCurve® AIVA

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Tip Sheet – 3 steps to optimise your debt collections process with a data quality solution

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