Order Your Free Experian Credit Report

A picture of your personal credit history

There are two ways you can order your free Experian Credit Report – by email or post. Once you’ve submitted your order, you’ll receive your free Experian Credit Report within 10 working days.

Order by emailOrder by post

To order your free Experian Credit Report by email please provide:

Electronic copies of your identification documents. These can be in PDF, jpeg, png or gif format no larger than 2MB in size

Order your free report now

To order your free Experian Credit Report by post please provide a completed copy of your Experian Credit Report Request Form (PDF) and copies of your identification documents to:

Experian Australia Credit Services Pty Ltd
Attention: Consumer Support Team
GPO Box 1969
North Sydney NSW 2060

What you need to order your free Experian Credit Report

If you’re over 18 and you’ve taken out credit or borrowed money before, credit reporting bodies like Experian are likely to hold a credit report on you. To order your free Experian Credit Report, we need you to give us some information about who you are. Please provide us with clear and legible copies of the following forms of ID:

  • 1 document from Groups A, B and C OR
  • 1 document from Group A AND 3 documents from Group C
Group AGroup BGroup C
  • Driver's licence issued by an Australian State or Territory
  • Roads and Maritime Services (formerly RTA) photo card
  • Licence or permit issued under a law of the Commonwealth, a State or Territory Government (e.g. boat licence)
  • Proof of Age Card (Government issued)
  • Passport
  • Working with Children/Teacher's Registration Card
  • Public Employee Photo ID (Government issued)
  • Identification card issued by the Commonwealth, a State or Territory Government as evidence of your entitlement to financial benefits
  • Medicare card issued by Health Insurance Commission
  • Centrelink card issued by Centrelink
  • Department of Veteran's Affairs card issued by DVA
  • Credit card or Account card issued by a financial institution in Australia
  • Foreign / International Driver's Licence
  • Australian Tertiary Education Institution Photo ID
  • Motor Vehicle Registration or insurance papers
  • Property rates notice
  • Home insurance papers
  • Property lease agreement
  • Utility bills (e.g. phone, electricity or gas)
  • Bank or credit card statements showing your current residential address