Consumer Reports

Access your free Experian Credit Report

About credit reports

Your free Experian Credit Report

What are your financial goals? Perhaps it’s the security of owning your dream home, perhaps it’s taking on the challenge of running your own business. Maybe you’re looking to get a new phone contract.

Whatever your definition of success, checking out your credit report is a good first step in pursuing it.

How will obtaining my credit report help me?

At Experian, we’re proud to support your financial progress by helping you to keep up to date with your financial status.

A credit report provides one picture of your personal credit history. When you apply for credit, your lender will look at your credit report to help them assess your credit worthiness.

We believe knowledge is power, which is why you can access your Experian Credit Report for free.

What information is on my Experian Credit Report?

You’ve been paying bills for a long time, and you’ve paid them on time. This is the kind of information that lenders are looking for when deciding whether or not to approve your credit application. Your Experian Credit Report includes:

  • Your name
  • Date of birth
  • Your known addresses
  • Information about any credit applications you’ve made
  • Information about your current credit providers and how much you owe
  • Details of your payment history
  • Whether you’ve been issued with a default notice
  • Details of any fraudulent claims you might have made
  • Bankruptcies or successful court actions taken against you
  • Information about lenders who have reviewed your credit file

Your Experian Credit Report also includes a score out of 1,000, which is a quick way to see how you’re tracking.

For more information about what you can find on your credit report, take a look at our guidance on how to read your Experian Credit Report

How does Experian gather this information?

Some of the information held on your Experian Credit Report comes from public records, but we also work with many financial institutions and utility providers around Australia, who share your credit account and payment information with us.

When it comes to protecting your personal information, we take our responsibility towards you extremely seriously. The way we manage, hold and update your credit report is all strictly regulated under the Privacy Act (Commonwealth) 1988.

Do I have an Experian Credit Report?

If you’re over 18 years of age and have applied for credit, such as a loan, credit card, or hire-purchase agreement, it’s likely Experian will record of much of this on your Experian Credit Report.

Order your free credit report now

About credit scores

What is a credit score?

Credit scoring is a tool lenders use to analyse the information in a credit report to help them make lending decisions. Your credit score is a number that reflects the relative level of risk in lending to you.

Your Experian Credit Score is a number between 0 and 1000 that represents your credit worthiness. The higher the score, the better it is.

How is your credit score calculated?

Scoring models are developed by studying how Australian consumers performed in repaying debt over time.

Your credit score is calculated based on the information on your credit report and it may or may not change as that information changes. There are key attributes that are used to generate your credit score such as the type of credit provider who have made enquiries on your report, the type of product you have applied for, your repayment history, the credit limit of each of your credit products and credit enquiries.

What is Comprehensive Credit Reporting (CCR)?

CCR allows for the inclusion of additional information on your credit report which may include the following:

  • Repayment history for credit accounts such as credit cards, home loans and personal loans
  • Whether the repayment was made on time or not
  • The type of credit account opened
  • The date the credit account was opened and/or closed
  • The name of the credit provider and whether they are a licensee
  • The current limit on the credit account

The additional information may not appear on your credit file if your credit provider is not yet sharing this information with credit reporting bodies (CRBs).

Has my credit score changed since the introduction of CCR in March 2014?

Changes to information on your credit report may be reflected in your score. As Australia moves towards CCR, your credit score might change to reflect this additional information. These changes could be reflected as an increase or decrease to your score depending on the changes to your information.

CCR data can be provided now but is not yet required to be provided to CRBs.  There are proposed laws expected to be introduced in 2018, that if passed, will make it a requirement for Commonwealth Bank, Westpac, ANZ and NAB to share this data. Supply of CCR data will continue to be optional for all other credit providers.

How Experian Can Help

  • Make informed and smarter credit decisions

    Make informed and smarter credit decisions
  • Know your credit position at a glance

    Know your credit position at a glance
  • Gain greater clarity on your credit history

    Gain greater clarity on your credit history